Sales Policy for Hair Care Products
Effective Date: December 27, 2024
Introduction
Welcome to Sparkz Hair! We are committed to providing high-quality hair care products and excellent customer service. This Sales Policy outlines our terms and conditions for the sale of hair care products. By making a purchase from us, you agree to these terms.
1. Product Information and Availability
We strive to ensure that all product descriptions, pricing, and images on our website and in-store are accurate. However, in case of unforeseen discrepancies, Sparkz Hair reserves the right to correct any errors. Product availability is subject to change without notice.
2. Orders
By placing an order, you are making an offer to purchase the products specified in your order. All orders are subject to acceptance by Sparkz Hair. We reserve the right to refuse or cancel any order at our discretion. Upon successful order processing, we will send you a confirmation email.
3. Pricing
All prices are listed in USD and include applicable taxes unless otherwise stated. Sparkz Hair reserves the right to change prices at any time without prior notice. Any price changes will be updated on our website immediately.
4. Payment
We accept payments via major credit cards, debit cards, and other approved payment methods. Payment is processed at the time of order confirmation. If your payment cannot be processed, we will notify you and request an alternative method of payment.
5. Shipping and Delivery
We offer various shipping options, and delivery times may vary depending on your location and the shipping method selected. Customers are responsible for providing accurate shipping information. If an order is returned due to incorrect or insufficient address information, additional charges may apply for re-shipping.
6. Returns and Exchanges
We are committed to customer satisfaction. If you are not completely satisfied with your purchase, you may return or exchange the item(s) within 30 days of the delivery date. All returned products must be in their original, unused condition, with packaging intact. Some products may be non-returnable due to hygiene reasons. Please contact our customer service team at info@sparkzhair.com for instructions on how to process returns or exchanges.
7. Defective Products
If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will provide instructions on how to return the defective item and issue a full refund or replacement.
8. Privacy and Security
Your privacy is important to us. We collect personal information only for order processing and to improve your shopping experience. All sensitive data, including payment information, is encrypted using industry-standard security protocols to ensure your information is safe.
9. Limitation of Liability
Sparkz Hair is not responsible for any damage or injury caused by the misuse of our products. Always follow the instructions provided with the product for safe and effective use. In no event shall Sparkz Hair be liable for any indirect, incidental, or consequential damages arising from the use of our products.
10. Governing Law
This Sales Policy is governed by and construed in accordance with the laws of the state of New Jersey, USA. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in New Jersey.
Contact Us
For any questions or concerns regarding our sales policy, please reach out to us at:
Sparkz Hair
6808 Bellevue Ave,
West New York, New Jersey (NJ) 07093
Phone: (201) 854-8657
Email: info@sparkzhair.com
Thank you for choosing Sparkz Hair! We look forward to helping you achieve healthy, beautiful hair.
